19 July 2020 - On Friday I spoke with a Medibank customer of more than 40 years. Margaret had her knee surgery cancelled three times because of government restrictions on elective surgery in April.
Her surgery has since gone ahead but she is one of countless Australians who have felt the impacts of a health system that has had to adapt quickly to COVID-19.
2020 has been a tough year for everyone and it doesn’t look like it will get easier any time soon.
It’s not just patients who have felt this. Australia’s healthcare workers, one of whom is my own son, go to work every day as part of the frontline response to this pandemic.